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How often should I wash my hair extensions?

How often you wash your hair extensions depends on the individual and product buildup. It is recommended to be washed 1-2 times a week if you constantly workout or are in a surrounding environment of smoke or chemicals. Otherwise you can wash your hair extensions once every two weeks. 

When washing, use a sulfate free shampoo and follow up with deep conditioning the hair for 5-10 minutes before rinsing. Allow the extensions to air dry or towel dry for best results. 

What is the quality of Elite hair extensions?

We stand behind our product as we work closely with our sources to provide you with the best quality. With proper care your hair extensions can last up to 2 years. 

Does The Elite Hair Company have a return policy or exchange policy?

The return and exchange policy is only applicable to unused products received in their original package within 30 days of purchase.

How do I make an Exchange/Return?

Please  return unused packages to :

The Elite Hair Company

PO BOX 99900 EU 810 967



How long does shipping usually take?

Domestic shipping via Canada Post is  generally 5 to 7 business days.

U.S and International shipping can take up to 7-10 business days. 

How many bundles do I need?

Our virgin hair extensions start at length 12’’ and  you will need at least 2-3 bundles to acheive a weave install. For 14’’ to 18" you willl need at least 3 bundles for a full head. For lenghts 20’’ to 30’’ we recommend getting at least 3 to 4 bundles. Pleasee see hair care tips for maintenance of all lengths